8.4Expert Score

SurePayroll Payroll Service Review 2023

SurePayroll is specifically created to help small business owners and those who support household workers. This payroll processing service is owned by the second largest payroll processing company, Paychex, Inc. SurePayroll has processed over 20 million payroll runs and calculates payments for over 6,000 different taxes.

Price

8.2

Customer Service

9

Payroll Standard Features

9.5

Payroll Add on Features

7.7

Reporting

8

Time in Business

9

Other Expert Ranking

7.5

PROS

• Need Pros

CONS

• Need Cons

Deluxe Payroll Solutions: Industry Leading Payroll Services

Deluxe HR plus payroll provides a complete payroll solution along with HR and tax compliance tools. Deluxe supports all types of workers located within North America. It processes payroll efficiently, and it calculates, files, and pays deductions and taxes. The Essential HR platform and payroll services start at $39 per month.

If you have ever written a paper check, you have likely used a check printed by Deluxe. This company had a long history. It started over 100 years ago and invented the flat-pocket checkbook and holder called “the little handy” in 1923. It also was hired to provide ration coupons during WWII. Through the years, it evolved with the financial industry to meet the changing needs of customers. One product offering is online payroll services. This service is offered as an addition to its human resource products. The payroll interface is also known as MyPayCenter.

In terms of payroll processing, Deluxe’s core product is its HR platform. The payroll solution is an add-on to the HR product. It is not intended to work with other HR solutions making it most suitable for businesses wanting to use or already using the Deluxe HR platform.

What is a Payroll Service?

Payroll services help businesses accurately process payroll. To help produce correct payroll, it calculates taxes and deductions. Most introductory plans also include direct deposit processing and basic reporting. Most small businesses choose to use a payroll processor so that they do not have to configure federal, state, and local taxes. Large operations use payment processors to take advantage of automated processes.

More advanced payroll services also help businesses make tax and deduction payments. They configure, file, and pay taxes so that companies are ensured to file on time and pay the correct amounts. Upgraded plans also usually make deduction deposits such as benefits, 401(k), and garnishment payments.

Basic payroll services usually include,

• Payroll processing
• Benefit and deduction support
• Compliance support
• Simple employee data tracking
• Employee tax calculations
• Expense management
• Reporting features
• Tax filing support
• Time tracking

What businesses are best served by Deluxe Payroll Solutions?

Deluxe payroll services are intended for customers who already use or want to use its human resources solution. You can use its Essential HR tools with its payroll solution. Or you can use your chosen payroll service with its HR blended package. It also offers an All-Access Package that includes payroll and its top-tier HR solution.

This payroll service supports all sizes of businesses, including startups and enterprise-level companies. It helps businesses operating within the US and Canada stay tax compliant.

Deluxe offers tailored solutions for the following industries: Healthcare, nonprofits, retail, real estate, financial institutions, hospitality, professional services, and insurance. To help accommodate restaurants and retail businesses, it integrates with numerous POS systems.

What services does Deluxe Payroll Solutions offer?

Deluxe Corporation offers a wide range of business solutions, including HR, payroll, payment tools, marketing support, website design and hosting, reputation management, branding support, and banking products. For this review, we are looking at the payroll services and associated HR tools.

Unlike other payroll processing services, it does not offer a standalone product. To utilize its payroll processing, you have to use one of its HR solutions. This makes it a bit more expensive than simple payroll solutions which are often about $3 less per employee per month.

Deluxe Payroll Solutions Packages:

Deluxe offers three packages: Lite, Blended, and The Works. Lite includes payroll plus a “lite” HR solution. The Blended package include HR and the ability to connect to your payroll solution. The Works includes Deluxe HR and payroll.

Payroll Lite: $39 per month plus $7 per employee

This package is the payroll package plus HR Essentials. Features include,

• Payroll
• Tax filing
• Compliance
• Hiring and onboarding
• Employee self-service tools
• Workers’ compensation
• Direct deposit, paper checks, or pay cards
• Payroll and HR reports
• On-demand support

HR Blended: $49 per month plus $7 per employee

HR Premium plus your own payroll. This package includes,

• Digital hiring and onboarding
• Document management
• Employee portal
• Employment compliance support
• HR reports
• On-demand support
• Performance tracking
• Single sign-on
• User permissions, access levels, and roles
• Team directory and org charts
• Termination support
• Workflow automation and templates

The Works: $39 per month plus $12 per employee

This package includes the features included in HR Essentials, HR Premium, and Payroll.

Deluxe Payroll Solutions Features and Benefits

This business solution provider offers payroll processing along with HR solutions. If needed, you can add other services such as marketing, PR, branding, and website support. For the purpose of this review, we concentrated our efforts on its payroll and related HR features.

Payroll processing

Deluxe payroll includes the features you’d expect from an industry-leading product. It supports employees of all types and supports automated new hire onboarding. Deluxe payroll helps create accurate payroll by calculating tax deductions and payments, processing benefit deductions, managing garnishments, and tracking PTO.

It helps process payroll and taxes for all 50 states in the US and the seven Canadian provinces. It is especially applicable to supporting companies that need to integrate with a POS system to manage time worked, sales commissions, and tip wages.

HRIS platform

As we’ve mentioned, Deluxe payroll is not a standalone product. You need to add it to one of its HR solutions. That said, its HR platform manages employee data and employments status and helps with hiring, onboarding, and talent management.

Applicant tracking and hiring features include helping to post to job boards, streaming candidate emails, supporting automated workflows, paperless onboarding, creating a searchable resume database, and helping maintain compliance.

HR and compliance support

Deluxe helps businesses of all sizes manage compliance and deductions, such as:

• 401(k) plans and workers’ compensation
• Compliant time and attendance rule adherence
• Benefits and ACA support
• Policy audits and assessments
• Compliance support for 50 states

To help employees stay informed, it can help you create and post required state and federal postings. It also helps with composing employee handbooks.

Time tracking and scheduling

Deluxe’s HR tools provide time tracking tools to help you accurately process payroll while also considering PTO, holidays, and overtime rules. It also supports timecard rules and timesheet approvals. Managers can approve time-off in one click, and workers can submit for time-off using an online employee portal.

Deluxe Payroll Solutions Pros and Cons

Reviewing the pros and cons of a payroll solution helps you more easily create your shortlist of products to consider. Here are a few pros and cons to help you decide if Deluxe Payroll is right for your business. The most standout consideration is that it is intended to only work with Deluxe HR solutions.

What are some of Deluxe Payroll Solutions greatest strengths?

Deluxe’s greatest strength is also its greatest limitation. This payroll service only works with its HR platform. The benefit is seamless integration and comprehensive support. The limitation is that you cannot use another HR solution with Deluxe’s payment processing service.

Standout strengths include,

Integrated payroll
This HR platform completely integrates with its payroll processing services. This means you don’t have to, or pay someone to, build custom integrations to connect your HR solution with the payroll processing service. While many payroll services relate that they connect with HR software, most are only partial integrations. Fully integrated payroll solutions are rare.

Direct deposits
While Deluxe can help you print checks or pay employees by pay card, most employees and employers prefer direct deposit payments. Direct deposit makes payroll payments automatically and requires minimal resources to process. Deluxe is compatible with thousands of financial institutions.

Federal tax processing

This payroll service withholds correct taxes. It also processes W-2, W-3, W-4, and 1099 tax forms. It supports automated returns and payments. Deluxe helps your business stay compliant with local, state, and federal employment tax requirements within the US and Canada.

What makes Deluxe Payroll Solutions unique?

Unlike many payroll services, Deluxe provides payroll solutions for all business sizes. Startups or small organizations can employ Deluxe to help build their website, branding, HR and payroll solutions. It also provides payroll support to growing and enterprise-sized organizations.

It supports numerous industries. While it supports nearly any type of business, it provides customized solutions for specific industries, including retail, hospitality, insurance, healthcare, professional services, and real estate.

It also supports all types of workers, including hourly, salary, commissioned, contract, and tipped workers.

What makes Deluxe Payroll Solutions a top payroll service provider?

Deluxe has provided payroll services for nearly 40 years, and it has continued to evolve to support the payroll technologies that customers demand. To keep up with the times, all services are accessible online. It supports automated workflows, online employee portals, data transfer encryption, paperless onboarding, automated applicant tracking, integrated time tracking, automated payments, on-demand support, and single sign-on support. These advanced technologies help make Deluxe’s business solutions competitive products.

What integrations does Deluxe Payroll Solutions offer?

Since Deluxe requires the use of its proprietary HR software, integrations are primarily financial. Deluxe integrates with popular accounting software such as Intuit, Microsoft, and Sage products. Deluxe provides integrations with point-of-sale software to help track data such as time tracking, commission sales, and tipped income.

Deluxe integrations with the following accounting solutions:

• Great Plains
• MAS90
• Microsoft Dynamics
• Peachtree
• QuickBooks
• Sage
• Solomon

POS integrations:

• Aloha
• Digital Dining
• Fisher
• MacromatiX
• Micros 3700/Bravo
• Micros/E7
• PAR
• Posi
• Remanco
• Restaurant Manager
• RMS Touch
• SICOM
• Squirrel
• Taco Systems
• Touch

Does Deluxe Payroll Solutions offer data migration from other providers?

Deluxe Corporation offers some migration support. If your company is small, you can easily migrate employee information directly from your accounting solution or manually. To help speed up the process, it offers onboarding software to help you set up payroll.

Large operations would benefit from working with Deluxe to transfer large volumes of data. Customized APIs can be created to facilitate data migrations. Once set up, you can automate the onboarding process for new hires.

If you need to change financial institutions, Deluxe offers an “account switching tool” for its financial partners.

What is Deluxe Payroll Solution’s security and reliability?

Since Deluxe provides financial products, it also is required to provide a high level of security and fraud protection. Some security services are provided with the payroll and HR packages, and others are available as a paid solution.

Employee data, whether accessed through the employee portal or via the HR dashboard, is protected. Transactions are secured using SSL technologies.

To help keep data private, Deluxe states in its privacy policy that it employs the following guidelines:

• It only collects data in compliance with applicable laws and contractual obligations.
• Data is only collected, used, and exchanged according to confidentiality standards.
• It supports privacy-protecting policies and procedures.
• Deluxe provides prompt responses to privacy inquiries.
• Employees are trained regarding privacy, security, and compliance.
• It supports self-auditing practices.
• It is a licensee of the TRUSTe Privacy Program.

Deluxe Payroll Solution’s financial position

Deluxe Corporation is a publicly-traded company (NYSE: DLX) headquartered in Towson, Maryland. This company went public in 1965 and now processes nearly $3 trillion in annual payment volume. Since it is a publicly-traded company, it publishes its financial reports. Deluxe supports 4.8 million small business customers and 4,600 financial institution clients. Its networks support nearly 300 distributor-franchisees across North America. Deluxe started offering payroll and HR solutions in 1983.

Resources about Deluxe Payroll Solutions

Deluxe supports a wide range of resources for customers, small business owners, and HR professional. Deluxe hosts a TV show, blog, podcasts, forum, and webinars.

• Discover the latest news: Deluxe press releases
• Review corporate profile and investor information
• To learn how to improve HR skills, see Deluxe’s webinars
• Enjoy the Small Business Revolution TV series
• Deluxe supports an active community forum
• Deluxe Solutions Exchange podcast
• COVID Response Center
• Learn about Deluxe’s 100+ year history
• Review case studies to see how other companies use Deluxe solutions

For more information about Deluxe Payroll Solutions

If you are interested in learning more about Deluxe’s payroll and HR products, call 855-579-0322 or submit an online query. Discover best practices, new features, and business topics by visiting the Deluxe Blog or reviewing case studies.

If you are a customer, you can sign in to your account to access additional support.

You can also contact Deluxe via Facebook, Twitter, or LinkedIn. Or you can send a query by post to 3680 Victoria Street N, Shoreview, MN 55126.